td99 — Responsible & Safe Betting Experience
Keep entertainment enjoyable — td99 gives you all the tools you need to set limits, take breaks, and stay safe.
Why is responsible gambling important?
Online betting and casino games can be a great source of entertainment — but only when enjoyed in a controlled and mindful way. td99 always believes that the enjoyment of gaming should be a small, fun part of life — not a cause of financial stress or mental worry. That is why we encourage every member to play responsibly.
Gambling problems can enter anyone's life — regardless of age, profession, or experience. Recognising the signs early and taking the right steps is the wisest course of action. td99's goal is to help you take those steps.
Using the responsible gambling tools available on our platform, you can easily set deposit limits, take a break for a set period, and fully suspend your account if needed. These features are completely free and can be activated at any time.
- Play for entertainment, not as a way to earn money
- Set a budget and stick to it
- Do not try to recover losses by chasing them with more bets
- Stay away from gambling if you are facing financial difficulties
- Do not gamble under the influence of alcohol or medication
Our Protection Tools
Set Deposit Limits
Decide in advance how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately; increasing a limit has a waiting period, which acts as a safeguard in moments of impulse.
Time-Out Feature
When you feel you need a break, you can temporarily close your account for anywhere from 24 hours to six weeks. During a time-out, no bets or deposits will be possible.
Self-Exclusion
If you feel gambling is getting out of control, apply for a long-term self-exclusion. Once this request is submitted, td99 will not send you any promotional communications or bonus offers.
Betting History Review
You can view your betting history at any time by logging in to your account. Regularly reviewing your spending patterns is an important habit of responsible gambling.
Reality Check
During long sessions, a reminder may appear letting you know how long you have been playing and how much you have spent. This small alert helps you stay aware.
24/7 Support Team
If you feel any concern or difficulty, td99's support team is available seven days a week, twenty-four hours a day via live chat or at [email protected], ready to speak with you in Bengali.
Warning Signs of Problematic Gambling
Be alert if you notice these signs
- Feeling a repeated urge to bet more in order to win back money you have lost
- Trying to stop playing but being unable to stop yourself
- Placing bets in secret from family or friends, or borrowing money to gamble
- Continuing to play while neglecting everyday responsibilities such as work, family, or studies
- Feeling restless, irritable, or anxious when you are unable to play
- Turning to gambling to relieve stress or depression
- Using money set aside for daily necessities to place bets
What should you do if you recognise any of these signs?
If any of the signs above appear in yourself or someone you know, it is important to act quickly. Activate self-exclusion or a time-out on td99 and contact our support team. There is no shame in it — asking for help is an act of courage.
If professional help is needed, consult a mental health specialist or counsellor. td99 is always by your side — not just when you are playing, but also when you need support.
- Contact the support team: [email protected]
- Activate a time-out or exclusion
- Let someone you trust know about the situation
- Seek professional counselling if needed
How to Use the Protection Tools
Log in to your account
Log in to your account on td99 and go to the "Account Settings" or "Responsible Gambling" section.
Choose the tool you need
Deposit limit, time-out, or self-exclusion — select the right option based on what you need.
Set the limit or duration
Choose a daily / weekly / monthly limit or the duration of your break and confirm. Deposit limits take effect immediately.
Contact the support team (if needed)
If you want self-exclusion or need help with settings, reach us via live chat or at [email protected].
Monitor your own progress
Check your betting history regularly. Verify for yourself that you are staying within your limits and reduce them further if needed.
Keeping your account safe is our priority
For adults only
td99 is for people aged 21 and above only. Creating or using an account by a minor is strictly prohibited. If any underage member of your household uses the device, you are advised to use parental control software.
Contact Us Today for Support
Live Chat
Speak directly with our support team via live chat on the td99 website at any time. Support is available in both Bengali and English.
Email Support
For any request or question related to responsible gambling, email us directly at [email protected] — we will respond promptly.
Available 24/7
Our support team is ready for you seven days a week, twenty-four hours a day. Help is available any time, day or night.
Responsible Gambling FAQ
Play Safe, Stay Happy
Enjoy td99's games responsibly. Whatever your question, we are always here for you.