td99's Privacy Policy
A clear and detailed overview of how your personal data is collected, used, and kept secure with SSL encryption.
td99 ("we", "our") is a trusted online betting and casino platform in Bangladesh. When you use our website td99.bar, some information is provided by you voluntarily, and some is collected automatically. This privacy policy clearly explains what data is collected, how it is used, who it is shared with, and how you can stay in control of your information.
What Data We Collect
td99 only collects data that is necessary for managing your account, ensuring security, and improving service quality. There are two types of data:
Data You Provide Directly
Information you provide yourself, such as:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Payment account details (bKash, Nagad, Rocket, Upay — transaction reference numbers only)
- Documents required for identity verification
- What you share when contacting our support team
Automatically Collected Data
Data collected automatically from your device and browser:
- IP address and device type
- Browser type and operating system
- Time of site visits and usage patterns
- Cookie and session data
- Referral source (where you came from before visiting the site)
How We Use Your Data
Every purpose for which your data is used is clearly stated below. td99 never uses your data for unnecessary or unauthorized purposes.
Account Management
Your data is used to create, verify, and manage your account. This ensures that only you can access your account and receive services correctly.
Transaction Processing
Payment information is used to process deposit and withdrawal requests. This is essential for ensuring fast and secure financial transactions through bKash, Nagad, Rocket, and Upay.
Security and Fraud Prevention
Your data and activity are monitored to prevent unauthorized account access, fraud, and money laundering. This is necessary to protect all users.
Age Verification
Our platform is for users aged 21 and above only. We use date of birth and identity information to ensure that access for minors is blocked.
Customer Support
Communication history with the support team is kept to resolve your issues and requests quickly. This is necessary to maintain the quality of 24/7 live chat and email support.
Service Improvement
By analyzing usage patterns, we improve the platform experience, game selection, and overall service quality. This analysis is done without using personally identifiable information.
Sharing Data with Third Parties
td99 does not sell your personal data or share it with advertisers. Data may be shared only when necessary, in the following limited situations:
- Payment processors: Only the financial data necessary to complete transactions through bKash, Nagad, Rocket, and Upay is provided. These companies are governed by their own privacy policies.
- Technology service providers: Minimum necessary data may be shared with trusted technology partners to ensure the site's technical services, hosting, and security.
- Legal obligations: We are required by law to provide data in response to a court order or a valid request from a government authority.
- Business restructuring: In the event of a merger or acquisition, your data may be transferred to the new entity, but you will be notified in advance.
Cookies and Tracking Technology
td99's website uses cookies and similar technologies. Cookies are small text files stored in your browser.
Essential Cookies
The website's basic functionality cannot operate without these cookies. They are necessary to maintain login sessions, verify security, and complete payment processes.
Functional Cookies
These cookies are used to remember your preferences — such as language or display settings — making your browsing experience more convenient.
Analytics Cookies
Anonymous statistics are collected to understand which parts of the website are used most, which helps improve service quality.
Cookie Controls
Cookies can be disabled or deleted from your browser settings. Please note that disabling essential cookies may cause some services to not function properly.
Data Security Measures
td99 applies industry-standard technology and practices to protect your personal and financial data.
SSL/TLS Encryption
All data, from your site visit through every transaction, is transferred through encrypted channels.
Encrypted Storage
Stored sensitive data is kept in encrypted form to make unauthorized access impossible.
Restricted Access
Only authorized staff can access your data, and only for necessary reasons.
Monitoring Systems
Round-the-clock monitoring is in place to detect suspicious activity or unauthorized access attempts.
How Long Your Data Is Retained
td99 retains your data only for as long as necessary.
- Account data: Retained for as long as your account is active, and for the legally applicable period after it is closed.
- Financial transaction records: Kept for a set period to meet fraud prevention and legal obligations.
- Support communications: Retained for a specific period after resolution, depending on the nature of the issue.
- Browsing and activity data: Generally kept for a shorter period; anonymized analytics data may be retained for longer.
Your Rights Over Your Data
As a td99 user, you have the following rights over your own data:
Right to Access
If you want to know what data we hold about you, contact us. We will let you know within the applicable timeframe.
Right to Correction
If any of your data is incorrect or needs to be updated, you can request a correction. We will update it as soon as possible.
Right to Deletion
In certain circumstances, you can request that your data be deleted. However, data that must be retained due to legal obligations may not be possible to delete.
Right to Object
You can object to your data being processed for certain purposes. We will review your objection and take appropriate action.
Right to Data Portability
You can request the data you have provided in a structured format, which can be used elsewhere.
Right to Restrict Processing
In certain circumstances, you can ask us to temporarily limit the processing of your data.
Protection of Minors' Data
td99 is an adult platform for users aged 21 and above only. We do not knowingly collect or process data from anyone under the age of 21.
Age verification is mandatory during registration. If anyone under the age of 21 has created an account for any reason, that account will be cancelled and their data will be deleted.
If you suspect a minor is using the platform, please notify us immediately at [email protected].
Changes and Updates to the Privacy Policy
td99 may update this privacy policy from time to time. When significant changes are made, we will:
- Post a clear notice on the website
- Notify registered users by email
- Display the date of the update at the top of the policy
Continued use of the website after changes are made will be considered acceptance of the new policy. If you object to the new policy, you may close your account.
If you need a copy of a previous version of the privacy policy, please contact us.
International Data Transfers
Our servers and technology infrastructure may be located in various countries. This means your data may be transferred and stored internationally. However, the same standard of data protection applies everywhere.
When transferring data outside Bangladesh, we ensure that adequate protection measures are in place at the destination, or that protection is ensured through contractual agreements.
For any questions about international data transfers, contact us at [email protected].
Have a Question About the Privacy Policy?
Our support team is available 24/7 for any questions or requests regarding the protection of your data. Support is available in both Bengali and English.